FAQ

Questions, answered.

Clear answers to the questions people ask most after an injury. This is general information; for guidance on your situation, talk with us directly.

Getting started

  • The simplest way to find out is to tell us what happened. We’ll review the details at no cost, explain whether you may have a claim and walk you through your options. There’s no obligation to move forward.

  • Get medical care, even if you feel okay, because some injuries take time to show. When you can, save photos, reports, witness names and any messages from insurers. It’s wise to talk with an attorney before giving a recorded statement.

  • As soon as you can. Evidence such as video footage and witness memories can disappear quickly, and every claim has a filing deadline — some shorter than people expect. Reaching out early helps keep your options open.

  • Call us or share the details through our online intake form. We’ll ask what happened, where and when, and about your injuries and treatment. From there, we’ll explain your options and what comes next.

  • No. Calling, emailing or submitting a form doesn’t create an attorney–client relationship. Representation begins only after a lawyer agrees to take your matter and a written agreement is in place. Until then, you remain responsible for protecting your deadlines.

Fees & costs

  • It means you pay no attorney’s fee unless there is a recovery in your case, through a settlement or a verdict. Case costs are a separate item, handled as your written agreement explains.

  • With a contingency fee, the attorney’s fee is a percentage of the amount recovered, so it depends on the outcome of your case. The percentage can differ depending on whether the case settles, goes to trial or is appealed. The terms are explained and put in writing before representation begins.

  • Case costs are the expenses of pursuing a claim, such as filing fees, medical records, depositions and expert fees, and they’re separate from the attorney’s fee. How costs are paid, including what happens if there’s no recovery, is set out in your written agreement. It’s explained to you before you sign.

  • Any sharing of fees between firms is explained to you in writing and requires your consent. You’ll know which lawyers are involved and how the fee will be divided before you agree. The total fee must be reasonable under the rules that apply.

Your claim

  • It depends on the state, the type of claim and who is involved. Filing deadlines, called statutes of limitations, differ across Florida, Maryland, Washington, D.C. and New York, and claims against a government entity can come with special notice requirements and shorter deadlines. Talking with an attorney early helps protect your options.

  • It depends on the facts, and no one can promise a result. Value generally turns on your injuries and treatment, lost income, how the injury affects your daily life, who is responsible and what insurance is available. We’ll help you understand the factors that apply to your case.

  • Depending on the facts and the state, compensation may include medical expenses, lost income, reduced earning capacity, property damage, and pain and suffering. The law limits some kinds of damages in certain situations, so the details of your case matter.

  • Not before you understand the full picture. Early offers often arrive before the extent of your injuries and future care is known, and accepting one usually means signing a release that ends your claim. An attorney can help you evaluate any offer.

  • Not necessarily. Many injury claims are resolved through negotiation, but some need a lawsuit and, occasionally, a trial. Whatever path your case takes, the decision to accept a settlement is yours.

  • It varies. A claim with clear facts and completed treatment may resolve sooner than one that needs a lawsuit, experts or a trial. It often makes sense to wait until your doctors understand your recovery, so any settlement reflects the full impact of your injuries.

Working with Onx

  • Onx Law is a personal injury law firm, and we may represent you directly. Every case is evaluated individually, so depending on what yours needs, we may also work with co-counsel or connect you with carefully vetted counsel — for example, when another firm has the particular geography, specialization, resources, or experience that would better serve your case. Either way, the arrangement is explained to you, and you decide how to move forward.

  • Yes. Our intake is available in English and Spanish, so you can tell us what happened in the language you’re most comfortable with. Just let us know your preference when you reach out.

  • Onx Law serves injured people and families in Florida, Maryland, Washington, D.C. and New York. Our office is in Lake Mary, Florida, and you can start online or by phone from wherever you are. If your injury happened somewhere else, reach out anyway, and we’ll let you know whether we can help.

  • Clear communication is part of how we work. You’ll know who is handling your matter and how to reach them, and you’ll get updates as your case moves forward, especially when a decision needs your input.

  • Bring what you have; you don’t need everything to get started. Helpful items include photos, police or incident reports, medical records and bills, insurance information, and any letters or messages from insurance companies. A short list of dates, names and witnesses helps too.

Practice Areas

Car Accidents

  • Get to safety and call emergency services if anyone is hurt. When you can, document the scene, collect contact and insurance details, and get checked by a medical professional. It’s wise to speak with an attorney before giving a recorded statement to any insurance company.

  • It depends on what the rideshare driver was doing when the crash happened. If the app was off, the driver’s personal policy is usually the first place to look; while the driver was waiting for a request or carrying a passenger, the rideshare company’s commercial coverage may apply. Your own policy can matter too, depending on the state.

  • You may still have options, such as uninsured or underinsured motorist coverage under your own policy. An attorney can review the policies that may apply and help you pursue them.

  • You’re generally not required to, and it’s worth talking to an attorney first. Early statements are often taken before you know the full extent of your injuries, and they can be used to limit a claim later.

  • Often, yes — but the rules depend on the state where the accident happened. Some states reduce what you can recover by your share of fault, while others apply much stricter rules. We’ll explain how the law applies to your situation.

Truck Accidents

  • Depending on what caused the crash, responsibility may extend beyond the driver to the motor carrier, the company that loaded the cargo, a maintenance vendor, or the manufacturer of a defective truck or part. Identifying every party matters, because each may have its own insurance.

  • Possibly. In 2026, the U.S. Supreme Court held that a federal trucking law does not bar state-law claims against a broker that negligently hires an unsafe motor carrier. Whether that kind of claim fits your case depends on the facts and the state’s law.

  • Many commercial drivers and carriers must follow Federal Motor Carrier Safety Administration rules. Drivers hauling freight, for example, generally can’t drive more than 11 hours after 10 consecutive hours off duty, and most drivers who must keep logs are required to use an electronic logging device. Carriers must also check driver qualifications and inspect and maintain their vehicles. A violation doesn’t decide a case on its own, but it can be important evidence.

  • Key evidence may not last. Electronic data can be overwritten, video may be recorded over, and federal rules only require carriers to keep some records, such as drivers’ hours-of-service logs, for six months. An attorney can ask the companies involved to preserve evidence before it’s lost.

  • Often, yes. Federal rules require many for-hire trucking companies that operate across state lines to carry at least $750,000 in liability coverage — more for certain hazardous materials. Other companies involved, such as a shipper or maintenance vendor, may have their own policies as well.

Motorcycle Accidents

  • It can, depending on the state. Helmet laws vary from state to state, and an insurer may argue that a helmet would have reduced a head injury. But not wearing one doesn’t change who caused the crash, and it may have little to do with other injuries.

  • Not always. In Florida and New York, for example, the no-fault benefits that cover people in cars generally don’t apply to motorcycle riders. That can make the at-fault driver’s liability coverage, your own uninsured motorist coverage, and your health insurance more important.

  • “I didn’t see the motorcycle” doesn’t automatically excuse a driver. Drivers are generally expected to watch for all traffic, including motorcycles, before turning or changing lanes. Witness accounts, video, and crash evidence can help show what the driver should have seen.

  • The rules depend on the state. Some states reduce compensation by your share of fault, while others apply much stricter rules. In D.C., a motorcyclist’s own negligence generally won’t bar recovery after a collision with a motor vehicle unless it was greater than the combined negligence of the defendants.

  • It may be. Damage to your motorcycle, helmet, riding gear, and other property can be part of a claim, depending on the coverage involved. Keep receipts and photos, and don’t throw anything away until it has been documented.

Pedestrian Accidents

  • Depending on the state, benefits may come from the driver’s insurance, your own auto policy, or a household member’s policy — even though you weren’t in a car. In Florida and New York, for example, pedestrians hit by a car may be eligible for no-fault (PIP) benefits.

  • Report the crash to police as soon as you can and write down everything you remember. Even if the driver is never found, uninsured motorist coverage — your own or a household member’s — may help, depending on the state and the policy. Some hit-and-run claims require a prompt police report, so don’t wait.

  • You may still have a claim. Drivers are generally expected to use care to avoid pedestrians, though where you were crossing can affect how fault is shared, and the rules differ by state. In D.C., for example, a pedestrian’s own negligence generally won’t bar recovery after a collision with a motor vehicle unless it was greater than the combined negligence of the defendants.

  • You may have a claim against the driver, and in some cases the property owner or manager may share responsibility — for example, if poor lighting or a confusing layout played a part. Parking lots often have cameras, so it helps to ask about footage quickly.

  • An employer’s or rideshare company’s insurance may apply, depending on what the driver was doing at the time. Note any company name, logo, or app the driver was using, and share it with your attorney.

Bicycle Accidents

  • Dooring happens when someone opens a vehicle door into a cyclist’s path. Often, the person who opened the door is responsible. Florida and New York law, for example, prohibit opening a vehicle door into traffic unless it’s reasonably safe to do so — a rule that applies to passengers as well as drivers.

  • Report the crash to police right away and write down what you remember about the vehicle. Uninsured motorist coverage — your own or a household member’s — may apply even though you were on a bike, depending on the state and the policy.

  • It depends on the state. Some states reduce compensation by a rider’s share of fault, while others apply much stricter rules. In D.C., a cyclist’s own negligence generally won’t bar recovery after a collision with a motor vehicle unless it was greater than the combined negligence of the defendants.

  • The government agency or contractor responsible for the road may be responsible in some cases. Claims involving public roads often have special notice requirements and deadlines, so it’s important to get guidance quickly.

  • No. Many claims rely on witness accounts, photos, police reports, and medical records. But if you do have footage or ride data, save a copy right away — it can be strong evidence of your route, speed, and position on the road.

Slip & Fall

  • Property owners, managers, landlords and businesses may be responsible for hazards they knew about, or should reasonably have found and fixed. Sometimes a maintenance or cleaning contractor shares responsibility too.

  • Yes, if you can. Ask the store, manager or landlord to write an incident report and request a copy. A report made at the time helps show when and where the fall happened.

  • Photos of the exact hazard and the surrounding area, names of witnesses, the shoes and clothing you were wearing, and prompt medical records. Surveillance footage is often overwritten quickly, so an attorney may ask for it to be preserved.

  • Claims against a city, county or state agency often have special notice requirements and much shorter deadlines. If a public entity may be involved, it’s important to get guidance quickly.

Premises Liability

  • It can. In many states, the duty owed depends on whether you were a customer, a guest, or someone without permission, while other states apply a general standard of reasonable care. Some states also apply special rules when a hazard, like an unfenced pool, attracts children.

  • Often, a claim involves showing that the owner or manager knew about the dangerous condition, or should reasonably have discovered and fixed it. Maintenance logs, inspection records, prior complaints, and video can help show how long a problem existed.

  • It depends on who controlled the area and what the lease and local law require. Landlords are often responsible for common areas and for repairs they agreed or were required to make, while a tenant may be responsible for areas under its control.

  • Pool injuries can involve missing fences or gates, broken drain covers, slippery decks, poor supervision, or unsafe water conditions. Depending on where it happened, the property owner, a homeowners association, a hotel, or a pool service company may share responsibility.

  • Exposure injuries can take time to appear and to connect to their source. Keep your medical records, note when symptoms began, and save any inspection reports, complaints, or notices you received about the property.

Negligent Security

  • They are responsible for what they did. But a property owner or manager may also be responsible if the crime was reasonably foreseeable and reasonable security could have helped prevent it. How responsibility is shared depends on the state.

  • It often depends on what the owner knew or should have known, such as prior crimes on or near the property, tenant complaints, security reports, or broken equipment that went unrepaired. Each state has its own approach, so the facts and location matter.

  • Often, yes. A negligent security claim is a civil claim against the property owner or manager, and it may move forward whether or not the person who committed the crime is identified or charged.

  • Landlords and property managers may be responsible for keeping locks, gates, lighting, and other security features in working order, especially in common areas. Maintenance requests, emails to management, and past incident reports can be important evidence.

  • Yes. Florida, Maryland, D.C., and New York each have a crime victim compensation program that may help with costs such as medical care, counseling, and lost wages. A civil claim is separate, and an attorney can explain how the two may interact.

Dog Bites

  • Not always, and the rules differ by state. Some states hold owners responsible for most bites regardless of the dog’s history, while others look at whether the owner knew or should have known the dog was dangerous. Where it happened matters.

  • Get medical care first, then photograph the injuries as they heal and keep every record. Children’s injuries are often to the face and hands, and a claim may account for scarring, future treatment and emotional effects.

  • Often, yes. Many dog bite claims are paid through the owner’s homeowner’s or renter’s liability coverage, though policies vary and some exclude certain breeds or prior incidents.

  • Yes. Reporting to animal control or the local health department creates an official record and helps confirm the animal’s vaccination status, which matters for your treatment.

Wrongful Death

  • It depends on the state. In many places the claim is brought by the personal representative of the person’s estate on behalf of surviving family members, such as a spouse, children or parents. We can explain how the rules work where the death occurred.

  • Depending on state law, a claim may include funeral and medical expenses, the income and support the person would have provided, and the loss of their care, companionship and guidance.

  • Wrongful death deadlines are set by each state and are often two or three years — sometimes shorter when a government entity is involved. Because evidence and deadlines don’t wait, it helps to talk with an attorney early.

  • No. A wrongful death claim is a separate civil case brought by the family. It can move forward whether or not criminal charges are filed, and it focuses on compensation rather than punishment.

(02) — Ask us directly

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